Friday, January 16, 2009

Blog Influence on Consumer Purchases Surpasses Social Networks’

The number of those who read blogs at least once a month has grown 300% in the past four years, and what they read strongly influences their purchase decisions, playing a key role in ushering them to the point of actual purchase, according to a BuzzLogic-sponsored study. The study aimed to uncover changing behavior around blog discovery and consumption, how blogs factor into consumer purchase decisions, and the nature of blog influence on buying behavior.

Key findings in the survey include:

Buying Behavior: The Nature of Blog Influence

--Blogs influence purchases: One half (50%) of blog readers say they find blogs useful for purchase information.

--Blogs go beyond tech: Outside of technology-related purchases, for which 31% of readers say blogs are useful, other key categories include media and entertainment (15%); games/toys and/or sporting goods (14%); travel (12%); automotive (11%); and health (10%).

--Niche focus ups influence factor: For those who have found blog content useful for product decisions, more than half (56%) say blogs with a niche focus and topical expertise were key sources.

Blogs’ Place in the Purchase Cycle

Blogs factor in to critical stages of the purchase process, weighing most heavily at the actual moment of a purchase decision, according to the study: Among respondents who say they have trusted blog content for purchase decisions in the past, over half (52%) say blogs played a role in the critical moment they decided to move forward with a purchase.

Blog readers’ responses regarding blogs’ influence as it relates to the following steps of the purchase process:

--Decide on a product or service: 21%
--Refine choices: 19%
--Get support and answers: 19%
--Discover products and services: 17%
--Assure: 14%
--Inspire a purchase: 13%
--Execute a purchase: 7%

Blog Ads and Reader Trust

For frequent blog readers, ads on blogs are on par with sponsored search results, one of the most prevalent and successful forms of advertising on the web - and trust of blog advertising exceeds that around social networking site advertising.

Fully 25% of frequent readers say they trust ads on a blog they read; paid search links also account for 25% of their responses; and 19% say they trust ads on social networking sites.

The study also suggests ads on blogs spur various activities:
--40% of blog readers have taken action as a result of viewing an ad on a blog; 50% of frequent blog readers say so.

--Top activities include the following: read product reviews online (17%); sought out more info on a product or service (16%); visited a manufacturer or retailer website (16%).

Changing Reader Patterns: The Power of Links

Frequent blog readers use blogs as the top online navigation tool to discover other blog content, ranking higher than general web search or blog search, the study also found:

--38% of frequent readers said blog links were the top tool for discovering new blog content.

--34% cited web search, and 11% said blog search engines were the top tool for discovering new blog content.

--For frequent readers, blog links appear to have similar impact as a trusted recommendation from a person (a response from 39% of survey participants).

One in five general blog readers (defined as consumers who have read a blog in the past 12 months) use blog links to discover new blogs.

Blog search engines received the lowest ranking from respondents: 6% of general readers say they use these tools to discover new blogs.

Blogs are not consumed in isolation, but experienced as part of a connected conversation: Nearly half (49%) of blog readers and 71% of frequent readers read more than one blog per session.

More information on CRM can be found at

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