2013 will be a turning point year as CEOs
and senior executives, by a ratio of more than four to one, plan to increase IT
investment in 2013, rather than cut it, according to a recent survey by
Gartner, Inc. The 2013 Gartner CEO and Senior Executive Survey found that, as
macro uncertainties abate, 78 percent of CEOs now feel able to plan their 2013
and 2014 investments and growth. The survey results show that while major
political and economic uncertainties obstructed business investment last year,
the fog is now clearing, and digital will play a prominent role in CEOs' 2013
plans.
"This is the year when business leadership teams must
commit to investing bravely and deeply to redevelop the technology and
information capability of their firms," said Mark Raskino, vice president
and Gartner fellow. "After more than a decade of modest investment and
sorting out the basics, it's time to think ahead. Business leaders tell us they
recognize the need to invest in e-commerce, mobile, cloud, social and other
major technology categories, and the capabilities they enable. That can't be
done from within existing IT budgets alone."
Gartner's
CEO and senior executive survey showed that many business leaders think they
have a digital strategy, as 52 percent of survey respondents said that they
have a digital strategy.
"CEOs
and leadership teams must crystallize what they mean by digital strategy and
work with a small subgroup from the executive team to define what 'digital'
means and how it manifests in the broader business strategy," said Jorge
Lopez, vice president and distinguished analyst at Gartner. "They must ensure
all elements of the digital strategy link clearly to the core business
strategy, and that they do not form an independent, possibly distracting,
program of change."
Business
leaders intend to change the mix of leadership talent needed to make that
change — with chief data officers, chief digital officers and new heads of
innovation on the way. The survey found that 19 percent of business leaders
expect to see a chief digital officer by 2014, and 17 percent expect to see a
chief data officer.
"CIOs should embrace growing digital,
data and innovation needs, and not stand back from them," said Mr. Lopez.
"CIOs who intend to stay with their firms for longer than two years should
be developing digital business, business information governance and innovation
leadership capabilities in themselves and in their teams. CIOs who intend to
retire or step back into other roles should help their organizations by
incubating next-generation talent in the areas of digital media, information
exploitation, and digitally enabled product and service innovation. This can be
done inside as well as outside the IT department."
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