Wednesday, November 13, 2013

Gartner Says by 2017 Your Smartphone Will Be Smarter Than You

Smartphones will soon be able to predict a consumer’s next move, their next purchase or interpret actions based on what it knows, according to Gartner, Inc. This insight will be performed based on an individual’s data gathered using cognizant computing — the next step in personal cloud computing. 

The first services that will be performed "automatically" will generally help with menial tasks — and significantly time consuming or time wasting tasks — such as time-bound events (calendaring) such as booking a car for its yearly service, creating a weekly to-do list, sending birthday greetings, or responding to mundane email messages. Gradually, as confidence in the outsourcing of more menial tasks to the smartphone increases, consumers are expected to become accustomed to allowing a greater array of apps and services to take control of other aspects of their lives - this will be the era of cognizant computing. 

By 2017 mobile phones will be smarter than people not because of an intrinsic intelligence, but because the cloud and the data stored in the cloud will provide them with the computational ability to make sense of the information they have so they appear smart.

More information on CRM and mobile solutions can be found at
www.CRMindustry.com

No comments: