Thursday, October 30, 2008

Adoption of SaaS and Cloud Computing Is Increasing

A new survey by Keynote Systems found that 48 percent of the respondents have already deployed, or plan to deploy applications or services via Cloud Computing or SaaS in the next six months. This finding not only reflects the heightened interest in SaaS and leveraging the Cloud Computing implementation model, but that companies are also planning to use more cost-effective application delivery models with the tight economy.

Performance ranked as a top concern for the study participants in providing a positive Web experience. Other important factors cited were fast access to content and applications, and security of applications. Only half of the survey respondents have a testing and monitoring solution in place to help ensure a positive user experience. Budget constraints and a lack of internal resources to manage a performance monitoring solution were given as reasons why companies do not have a solution in place.

More information on CRM can be found at www.CRMindustry.com

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