The quest for enterprises trying to manage, organize and search content inside and outside of their organizations in a way that is transparent and easily understood, will drive worldwide enterprise search total software revenue to total $989.7 million in 2008, up 15 percent from $860.6 million in 2007, according to Gartner, Inc.
The enterprise search market, having been revitalized, continues to evolve as it faces a consolidation phase with significant market restructurings under way. Enterprise search products are expanding to include information access capabilities such as taxonomy, classification and content analytics. Offerings aligned to vertical markets, e-commerce transactions or work functions focus on specific tasks and processes, improving user efficiency and effectiveness.
Extensive technology consolidation will continue during the next several years as vendors expand their products and service portfolios, obtain vertical market centric expertise, and acquire new customer bases. The enterprise search market is rapidly shifting from high-growth to a consolidation phase. Frequent merger and acquisition (M&A) activity from current enterprise search vendors and larger vendors, such as IBM, Microsoft, Oracle, and SAP, is expected to continue. Also, there will be increasing use of enterprise search functionality with e-discovery requirements, as well as within structured data repositories.
The worldwide enterprise search market has experienced healthy growth since 2004. However growth will slow to low double digit percentages starting in 2008, because of continued downward pressure on license prices and market consolidation.More information on Customer Relationship Management can be found at www.CRMindustry.com